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Search all guidesChoose the right recordSave an adjustmentExpected resultRelated guidesRecord a stock adjustment
Explain a known increase or decrease without creating a sale.
Choose the right record
Use an adjustment for a known correction, loss or damage. Use a purchase for incoming supplier stock, a transfer for movement between stores, and a return for returned goods and their related money records.
Save an adjustment
- Select the affected store.
- Open Products > Adjustments and choose Create Adjustment.
- Add the product, variant and quantity. Check whether each change increases or decreases stock.
- Enter a reference and clear details explaining the correction.
- Save and review both the adjustment record and product quantity.
Expected result
Only the selected store and products should change. The adjustment remains available for later review. A rejected request must not partially change the stock.
If you do not know why the quantity differs, investigate movements or complete a stock count. Do not keep adjusting the same discrepancy without checking its cause.
Still stuck? Tell us what happened. Never include your password or recovery codes.